Frequently Asked Questions

1. What do I bring with me to withdrawal management (detox) or residential treatment?
You should bring 7-days worth of clothing. We have someone who will do your laundry weekly. Although we provide hygiene items, such as toothbrush, toothpaste, soap, and shampoo, you are more than welcome to bring your own. We also provide a pillow and bedding, but you can bring your own if you like.


2. If I go to treatment, do I need money on me? 

You will get served three well-balanced meals per day, so you don’t necessarily need money. However, we do have vending machines and pay phones, so you may want to bring money or purchase a calling card for the phones. Our counselors also take their clients to the local Dollar Tree where food or hygiene items can be purchased.


3. What are the visiting hours? 

For residential clients, we have visiting every Sunday from 12pm-4pm. However, your visitors will be required to attend a 1-time introduction to Al-Anon meeting from 12pm-1pm prior to visiting. Children under the age of 18 are not required to attend the meeting. Clients in Withdrawal Management/Detox will not receive visits until they are transitioned to residential treatment.


4. What type of curriculum does your program use? 

For residential treatment, we use the Living in Balance Curriculum by Hazelden and for Outpatient we use the Matrix Model.


5. What other groups do you have?
In residential treatment we have Relapse Prevention, Anger Management, Medical Aspects, Parenting, Step-Study, and Co-occurring Disorders group.


6. Do you have a therapist? 

Yes, our Licensed Marriage and Family Therapist is available to conduct assessments or individual therapy when necessary. She also facilitates a Trauma Process Group where clients can discuss sensitive issues in a safe a caring environment.


7. Do you have 12-step meetings for the clients in residential treatment? 

Yes, we have five 12-step meetings per week which include AA, NA, and CA. We also have an Al-Anon meeting one time per month for our residents.


8. Can my family bring me outside food during visiting? 

Yes, your family can bring fast food or even a home cooked meal during visiting. We just ask that you clean up your mess when you’re done.


9. Do you have a gym? 

Yes, we have 2 gyms - one for the men and one for the women. They are open in the mornings and in the evenings to fit everyone’s schedule.


10. Is there a blackout? 

Yes, there is a 5-day blackout where you will be unable to make or receive any phone calls. In addition, you must be here for 5 days before receiving a visit on Sunday.


11. Do you offer family therapy? 

Yes, we have family group every Monday (except for holidays) from 6:15pm-8pm. You will be in group with other families, but it’s a safe environment to work through family-related issues. This group is facilitated by a Licensed Marriage and Family Therapist.


12. In residential treatment, do we ever go on outings? 

Yes, we take clients to outside 12-step meetings. When weather permits, we take trips to the park, and we attend recovery events.


13. Can I have my cell phone in treatment? 

We do not allow any electronics in the facility, such as cell phones, tablets, or laptops. We have pay phones for you to make calls. If you do not have any money, you can always use your assigned counselor's phone.


14. Can I smoke or use a vape? 

Yes, we have designated smoking areas outside. If you vape, we ask that your vape juices be in sealed bottles so we can confirm its contents.


15. What days can my family drop off property to me? 

Property can be dropped off at the facility Monday-Friday from 8am-6pm (no exceptions).


16. What food items am I allowed to bring to treatment?

Instant Coffee, Hot Chocolate or Tea (plastic container only)

Powdered Creamer (sealed package or plastic container only)

Sugar (packets or sealed plastic container)

Soup or Pasta (microwaveable only, no canned foods)

Crackers (any kind)

Peanut Butter (individual serving packets only, no jars)

Nuts, (must be without shells) Trail Mix, Dried Fruit (sealed plastic container)

Microwaveable Entrees (non-perishable, single serving)

Tuna/Chicken (vacuum-sealed, non-perishable, single serving, no cans)

Bottled Water/Flavored Water/ Gatorade (no larger than 24 oz)

Powdered Drink Mix (Kool-Aid, Crystal Light, small containers or packets only)

Microwaveable Popcorn

Chips/Popcorn (single serving size bags, no large bags)

Pop-tarts/Pastries/Hostess Snacks (Individually wrapped)

Candy Bars/Protein Bars/Granola Bars

Jell-O/Pudding/Fruit Cups (non-perishable)

Hot Sauce (non-perishable)

Instant Oatmeal, Cream of Wheat (microwaveable packets only)

Squirt Cheese (can)

Beef Jerky (sealed)

Whey Protein Powder

Plastic Forks and Spoons

1 Bowl, 1 Cup with lid

(No cans, no glass, no soda, nothing that needs to be refrigerated)